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Chinese–English family video calls, translated as you talk

Grandkins translates family video calls between Chinese and English live. Nai Nai speaks Chinese, the grandkids answer in English, and each hears a translated voice in their own language a moment later, with captions (subtitles) on screen. Voice, video and text messages are translated too. It works on iPhone and Android, across countries.

What a family call in Chinese and English sounds like

This is the kind of thing families actually say, and what each side hears:

Nai Nai says · 中文吃饭了吗?奶奶好想你。
You hear · English"Have you eaten? Grandma misses you so much."
Ethan says · EnglishNai Nai, I learned to ride my bike!
Nai Nai hears · 中文"奶奶,我学会骑自行车了!"

Mandarin, with simplified characters

Grandkins translates Mandarin Chinese. Nai Nai hears a spoken Mandarin translation, and her captions are in simplified characters. Cantonese, Taishanese and other Chinese languages aren’t covered yet, so check which one your grandparents speak at home before you start.

How it works

More than a call

Between calls there’s the family room, one group chat where everyone reads everyone else in their own language, and a question every Sunday, like "Who was your best friend in school?", to get Nai Nai telling stories.

Common questions

Can Nai Nai use it if she doesn’t read English?

The app’s buttons are in simple English, so someone may need to show her once. After that, answering is one tap, the phone can say out loud who’s calling, and calls can pick up by themselves while the app is open if you turn that on. Everything the family says reaches her in Chinese, spoken aloud and as captions.

How does Nai Nai join?

She installs the same Grandkins app as everyone else, on iPhone or Android, taps "Join my family" and types the 6-letter code you send her. No email, no password. If you’re not with her, read her the code over an ordinary phone call.

Does it translate Chinese into languages other than English?

Yes. Grandkins translates between any two of its 36 languages: English; ten Indian languages (Malayalam, Tamil, Telugu, Kannada, Hindi, Marathi, Gujarati, Bengali, Punjabi and Urdu); and Spanish, Portuguese, French, German, Italian, Polish, Russian, Ukrainian, Greek, Turkish, Arabic, Persian, Hebrew, Chinese (Mandarin), Korean, Japanese, Vietnamese, Filipino, Thai, Indonesian, Malay, Burmese, Khmer, Nepali and Swahili.

Are calls recorded?

No. Calls are never recorded. The written words of each call are kept in your family’s Memories, and anyone can turn Memories off during a call.

How much does it cost?

Starter is $9.99 a month or $99 a year with 100 translated minutes a month; Family is $14.99 a month or $149 a year with 200; Family Plus is $19.99 a month or $199 a year with 300. One plan covers up to 15 people, and every family starts with a free trial: 14 days or 60 translated minutes, whichever comes first.

Try it with your own family

Setup takes a few minutes: add your family, pick each person's language, and send each of them a 6-letter code. Plans start at $9.99 a month for the whole family, and every family starts with a free trial of 14 days or 60 translated minutes.

Start your family's free trial

Related answers

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